1. Introduction
Welcome to bold-modem. These Terms of Use ("Terms") govern your use of our website bold-modem.com ("Website") and the garden care services we provide ("Services"). By accessing our Website or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our Website or Services. If you do not agree to these Terms, you must not use our Website or Services.
2. About Us
bold-modem is a garden care service provider based in the United Kingdom. Our registered address is 47 Greenfield Lane, Hampstead, London NW3 4BT. You can contact us at [email protected].
3. Use of Our Website
You may use our Website for lawful purposes only. You must not use our Website:
- In any way that breaches any applicable local, national, or international law or regulation
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
- To transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material
- To knowingly transmit any data or send or upload any material that contains viruses, Trojan horses, worms, or any other harmful programs
4. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of bold-modem or its content suppliers and is protected by United Kingdom and international copyright laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent.
5. Service Quotes and Pricing
Prices displayed on our Website are indicative starting prices only. Final pricing will be provided in a written quote following an assessment of your specific requirements. All quotes are valid for 30 days unless otherwise stated.
We reserve the right to change our prices at any time, but price changes will not affect orders or quotes that we have already confirmed in writing.
6. Booking and Cancellation
When you request a service through our Website or other means, you are making an enquiry, not a confirmed booking. A booking is only confirmed once we have agreed to provide the service and you have accepted our quote.
Cancellation terms:
- Cancellations made more than 48 hours before the scheduled service: No charge
- Cancellations made less than 48 hours before the scheduled service: A cancellation fee of 50% of the quoted price may apply
- No-shows or same-day cancellations: The full quoted price may be charged
7. Our Services
We will perform our Services with reasonable care and skill. While we aim to meet any timescales discussed, these are estimates only and time shall not be of the essence.
Our Services are subject to weather conditions. We reserve the right to reschedule any work if weather conditions make it unsafe or impractical to proceed.
8. Access to Your Property
You must ensure we have clear and safe access to the areas where work is to be performed. You should inform us of any hazards, buried cables, pipes, or other underground utilities that we should be aware of.
You are responsible for removing or securing any items of value, pets, or obstacles that may interfere with our work or be at risk of damage.
9. Liability
We accept liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation. Subject to this:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the price paid for the Services giving rise to the claim
- We shall not be liable for any damage to underground utilities, pipes, cables, or similar that were not disclosed to us or were not reasonably visible
10. Insurance
We maintain public liability insurance to cover claims arising from our Services. Details of our insurance can be provided upon request.
11. Complaints
If you are not satisfied with our Services, please contact us immediately at [email protected]. We will investigate your complaint and work to resolve any issues promptly.
12. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
13. Changes to These Terms
We may revise these Terms at any time by amending this page. Please check this page regularly to take notice of any changes, as they are binding on you. Continued use of our Website after changes constitutes acceptance of the revised Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact Us
If you have any questions about these Terms, please contact us:
bold-modem
47 Greenfield Lane
Hampstead, London NW3 4BT
United Kingdom
Email: [email protected]